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Frequently Asked Questions
Learn How it Works!
Do you take insurance?
We are in-network with:
- United Healthcare/Optum
- Humana Tricare (Tricare East)
- Several EAP's
- Kentucky Medicaid
If we do not accept your insurance plan we can provide an invoice called a "Superbill" for possible reimbursement from your insurance provider.
We do not accept Medicare.
Can I cancel an appointment? Do you have a cancellation policy?
Yes, with proper notice. Because we do not overbook our time, we ask that you give one business days’ notice when canceling an appointment. Without appropriate notice, we charge $50 for missed appointments.
How do I pay?
Payment is due at the time of the visit. Acceptable forms of payment include debit cards, cash, credit cards. We can also accept your HSA or FSA cards.
What is your fee?
Therapy session is $125/session
Group Session is $20/session
Couple's Session is $150/ session
How often will I come?
This depends on your goals, what you can reasonably do with your other life obligations and my treatment recommendations.
Can you help me file with my insurance for out of network benefits?
Yes, if you have private insurance that we are not in network with, we can provide you with an invoice, known as a superbill, and the codes required for you to file with your insurance, but we won’t file a claim for you. Your fee is due at the time of service.
Medicaid and Medicare do not allow out of network benefits.